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This Privacy Policy describes how Mitti Dori – The Soil Meets The Soul (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use our website, purchase products, or otherwise interact with our services (collectively, the “Services”). “You” and “your” refer to any user, customer, or visitor of the Services.
Please read this Privacy Policy carefully. By using or accessing the Services you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
We may update this Privacy Policy from time to time to reflect changes in our practices, service offerings, technology, or legal and regulatory requirements. We will post the revised Privacy Policy on the Site and update the “Last updated” date above. Where required by law, we will provide additional notice of material changes.
To operate the Services and provide products, we collect personal information about you. The exact information we collect depends on how you interact with us. In addition to the specific uses described below, we may use information we collect to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect our rights and the rights of our users.
Contact details: name, email address, phone number, postal address.
Order and payment information: billing and shipping addresses, order details, payment confirmation (payment card details are processed by our payment provider and are not stored on our servers unless explicitly stated). Account information: username, password, account preferences. Customer support communications: content of messages you send us through support forms, email, or chat. Reviews or user-generated content you choose to post. Information collected automatically: Usage and device data: IP address, browser and device type, operating system, pages visited, time spent on pages, referral source, and interaction events. Cookies and similar tracking technologies (pixels, web beacons, SDKs) used to remember preferences, enable features, run analytics and support advertising.
Information from third parties:
Service providers (e.g., hosting, payment processors, analytics, advertising partners, fulfillment and shipping partners).Public or third-party sources, where permitted, to help verify information or prevent frau
Providing and fulfilling orders: process payments, manage orders, arrange shipping and returns, and communicate order-related information. Account management: create and maintain your account, authenticate logins, and manage preferences. Customer service: respond to inquiries and support requests. Marketing and promotions: with your consent where required, send promotional emails, newsletters and targeted offers; personalize your experience and advertising. Security and fraud prevention: detect and prevent fraud and abuse, secure our Services, and enforce our terms. Legal compliance and business operations: comply with legal obligations, respond to lawful requests, and manage business transactions.
This Privacy Policy describes how Mitti Dori – The Soil Meets The Soul (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use our website, purchase products, or otherwise interact with our services (collectively, the “Services”). “You” and “your” refer to any user, customer, or visitor of the Services.
Please read this Privacy Policy carefully. By using or accessing the Services you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
We use cookies and similar technologies to operate the Site, remember choices, run analytics and deliver relevant advertising. You can control cookie settings through your browser; however, disabling cookies may affect Site functionality and your user experience.
Vendors and service providers who perform services on our behalf (payment processors, hosting providers, analytics and marketing partners, shipping and fulfillment partners). Business partners and affiliates for business operations or marketing, subject to their privacy commitments. Law enforcement or regulators when required by law or to protect rights, safety or property. Parties involved in a corporate transaction (sale, merger, reorganization or acquisition). Other third parties with your consent or at your direction. We do not knowingly sell or share the personal information of children under 16.
Identifiers (name, contact details, account identifiers).
Commercial information (order and transaction history).
Internet or network activity (browsing and usage data).
Recipients: service providers, payment processors, fulfillment partners, analytics and marketing partners.
Advertising & “Sale” / “Sharing” of Personal Information
We may engage in advertising practices that involve sharing or disclosing certain categories of information to third-party advertising partners for targeted advertising. Where applicable laws define such practices as a “sale” or “sharing,” you may have rights to opt-out (see “Your Rights” below). If you use a browser or device that signals a Global Privacy Control (GPC) or other opt-out mechanism, we will treat that signal in accordance with applicable law.
User-Generated Content
Any content you post publicly (reviews, comments, images) may be visible to others. We are not responsible for the privacy practices of other users or third parties who view or republish that content.
Third-Party Websites and Links
Our Site may link to third-party websites and widgets. We are not responsible for the content, privacy practices, or security of these external sites. Review their privacy notices when you visit them.
Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us to request deletion.
Security and Retention
We implement reasonable technical and organizational measures to protect personal information. No system is perfectly secure; while we strive to protect your data, we cannot guarantee absolute security. We retain personal information only as long as necessary for the purposes described (providing services, complying with legal obligations, resolving disputes, enforcing agreements). Retention periods vary by data type and legal requirements.
International Transfers
Your data may be transferred to, stored, and processed in countries other than your own. Where required, we apply appropriate safeguards (for example, Standard Contractual Clauses) to protect personal information when it is transferred internationally.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
Right to access or know what personal information we hold.
Right to correct inaccurate information.
Right to request deletion of personal information.
Right to data portability.
Right to opt-out of the sale or sharing of personal information for targeted advertising.
Right to restrict or object to certain processing.
Right to withdraw consent where processing is based on consent.
To exercise any rights, please contact us using the details below. We may require information to verify your identity before responding. We will not discriminate against you for exercising your privacy rights.
How to Manage Communication Preferences
You may opt out of marketing emails by following the unsubscribe instructions in those messages. Note that transactional and service messages (order confirmations, account notices) will still be sent as necessary to provide the Services.
Complaints
If you have a complaint about our data handling, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: contact@mittidori.com
(replace with your actual email)
Address: [Replace with your postal address]
Important Notice
This Privacy Policy is a template tailored for Mitti Dori. Please review it with your legal advisor and replace placeholders (contact email, postal address, payment provider details, and any service-specific practices) to accurately reflect your operations and comply with local laws.